Forum Discussion

Re: Really disappointed with EA's customer care

@EA_Mako 

Sau bao lâu không hoạt động thì tài khoản EA bị vô hiệu hoá vậy?

After how long of inactivity will my EA account be disabled?

1 Reply

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    2 years ago
    Hi @f5reset,

    There is not an official timeframe we can provide there, sorry. If it was disabled, then you'd need to work with support.

    If it was not disabled and was simply changed, you would still need to work with support to try and clear that up.

    This is not something we would be able to help address here I'm afraid, please get in touch with support again with the steps above so they can take another look.