Forum Discussion

Re: What do i do if I accidentally "opted out" cross progression

@xM1keHawkLongxsame, its seems that nobody wan't to give an answer at this question, even the live chat support.

6 Replies

  • My psn account was not linked when i received the message, now i have linked it but haven't any crossprogression.

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    2 years ago
    Hi @Zongo07,

    Linking accounts does not give you cross progression. Please read the guide I've posted above.

    You cannot transfer progress from one EA account to another, so if you linked your PSN account to this EA account, none of the progress would transfer with it.

    You'll need to re-link your PSN and original EA accounts if you're trying to recover any lost progress.
  • I know, but my psn account was originally linked to my old ea account, so i have linked it to my main EA account, and after a few days i received the prompt for crossprogression on my old EA account. Then, i have linked again my psn to my old EA account where it was originally linked  thanks to your customer's support and now i can't make the crossprogression message appear again.

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    2 years ago
    Hi @Zongo07,

    If it wasn't linked to the account when the merge happened, that content would not have been merged unfortunately. That process has already taken place on the account, there is not a way to get it to pop up again, sorry.
  • and so why i didn't get it on my main main EA account ?