Forum Discussion
8 Replies
- EA_Aljo5 years ago
Community Manager
Sounds good. Thanks!
im about to give up, this is ridiculous..
- @EA_Aljo Didn’t work , ended up getting 70% packet loss in game and 300 ping at one point.
I give up lol. - EA_Aljo5 years ago
Community Manager
That's definitely frustrating. Let's not give up just yet. Do you have a PC by chance? If so let’s find out how your connection is reaching our servers. Can you run a UO Trace and screenshot the results? Instructions are here.
- @EA_Aljo yes it is.. I did that , sent to you in a DM 2 days ago remember ?
- EA_Aljo5 years ago
Community Manager
Sorry about that. It's been a very busy couple of days. Are you using the HDMI cable that came with your Series X? Also, can you check your router to see if it supports QoS (Quality of Service)? If it does, make sure that is enabled.
- @EA_Aljo I understand , yes I am using the HDMI that came with my series X. I will have to check if I have a QOS setting.
- EA_Aljo5 years ago
Community Manager
Thanks. Something else to try is opening the ports for Apex. They are listed here.
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