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LeutnantRC's avatar
LeutnantRC
5 years ago
Solved

Someone hacked and cheated on my apex legends account

Someone hacked and cheated on my Apex Legends account. I already filed a ticket and been waiting since 19.01.2020 for an answer. I already contacted a few days ago the support still no answer. The ha...
  • EA_Aljo's avatar
    EA_Aljo
    5 years ago

    @YaBoyMirage 

    Sending multiple cases is not going to get your account unbanned any faster. If anyone would like an update on their dispute, they can open a new case or contact our help through Twitter (@EAHelp) or Facebook (facebook.com/eahelphub). Resuming your existing case that is awaiting investigation will pull it from the queue and delay the investigation from happening. 

    This thread is being closed as all information has been provided and we can't assist with banned accounts through Answers HQ.

LeutnantRC's avatar
LeutnantRC
5 years ago
@YaBoyMirage Yeah.. already opened one 2 days ago and now with this .. I hope you'll get unbanned too. Have you made some screenshots to prove your innocence? I hope that helps
YaBoyMirage's avatar
YaBoyMirage
5 years ago

I don't have any screenshots that would prove anything, really. I downloaded EA data to see if I could track any recent logins, but I didn't find anything. 

I'm sure they can see that my account was hacked. It just depends if the person reviewing my account wants to see it. That's why I think you gotta make multiple cases. 

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