Switch/PS4 Unable To Add Friend
I recently set up our Switch with Apex and we've been unable to add each other as friends. It had me go through and create an EA account for my son, but I'm unable to find him when I search for that name on the PS4 or on PC. Not sure if related, but the EA account name doesn't show up anywhere in Apex, it's got him listed as his nickname from the Switch. Weird? Either way, we're not able to see friend requests. He can search for my account and send a request but I never see it on my end. Very frustrating. I'd be interested in unlinking the account I created for him and trying again, but that's not clear either as the link just sends me to generic forum page. Halp.
Chatted with EA about this today and they said it's because the account is underage.
To my understanding, if an account is underage:
- Can still play Apex matches solo with randoms.
- Cannot add friends and family to play with.
Seems backwards, but that's what they're going with, I guess.