I already figured that so that would mean that i wont get my account back where i invested 100$ and 600h of my time. And yes 100$ is much for me. I'm not that rich to spent thousands. But thankyou anyways.
I would let this post open if anyone else could help me with this case.
would mean that i wont get my account back
Unfortunately, it does.
When a player gets banned, they can appeal the ban up to a total of 3 times. If they are denied the 3rd time, they will receive the following, (or similar), response:
"We received your latest message regarding the action taken on your account. We have performed all investigations possible on this issue and will not reverse the decision. Please do not expect further responses on this matter."
When this response is received, all future cases regarding the ban will be closed, (even after a year, 2 years, etc.), as the account is permanently banned.
And yes 100$ is much for me. I'm not that rich to spent thousands.
I've spent a bit on the game myself as well, so I would be frustrated too if I had gotten banned, (especially after playing the game for more than 5k hours):
I would let this post open if anyone else could help me with this case.
Sadly, the only ones who can help you would be the EA TOS Team. (This is even confirmed by an EA Community Manager in another thread):
Unfortunately we can't help with ban here on the forums. I can only direct you to our terms of service team, but if they've repeatedly declined your appeals then there's nothin else I can recommend. They have the final say in whether or not bans get lifted.
