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RonBeyondTheSea's avatar
RonBeyondTheSea
7 years ago

Unusable after graphic artifacts began showing up

Apex Legends suddenly stopped working for me after several weeks. ☹️ 

This glitch began during the "Jump" phase of one game yesterday. It persisted across: 1. Restoring all settings to default, 2. PC reboot, 3. Repair install, 4. Uninstall + Reinstall. DxDiags attached. Nothing like this is happening in other games such as Witcher III, making me think this is Apex Legends-specific.

I have an i7-950, 12GB RAM, SSD drive, and an HD 5800s GPU with Win 7 Pro 64-bit. I get 60fps at 1080/60Hz at Low. A dinosaur, maybe, but it worked well at Apex Legends for weeks and continues to work for other games. No new updates (gpu driver, game, os, etc.) were installed around the time I faced the problem. Any ideas?

4 Replies

  • RonBeyondTheSea's avatar
    RonBeyondTheSea
    7 years ago
    I followed the "Clean Boot" instructions at the top of the Troubleshooting section--I can confirm the boot was clean, but the issue persists.
  • Fluffmania's avatar
    Fluffmania
    7 years ago

    @RonBeyondTheSea
    Hello,

    Sorry that this happened to you.

    Try this out:
    Uninstall Origin and Apex Legends.
    Press win + R > Type "%temp%" without " > Delete all the files.
    Press win + R > Type "msconfig" > Services > Checked "Hide all microsoft services" > Disable all.
    Restart your computer and reinstall everything once again.

    Also do a manual check to see if your driver needs update.

    Hope it helps!

  • RonBeyondTheSea's avatar
    RonBeyondTheSea
    7 years ago

    Thanks, Fluffmania. I ordered an RX590 and will first give that a try. I think my GPU was due for an update anyway so I can play 60 FPS at HIGH instead of LOW.

  • Fluffmania's avatar
    Fluffmania
    7 years ago
    @RonBeyondTheSea
    No problem!

    Hope your graphic card will provide more boost to your gaming experience!

    Mark this as solution if it fix for you and XP will be much appreciated. PEACE!

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