Forum Discussion

4 years ago

Solved

Why was I banned for my name in Apex?

Like i don't get it why can you be perma banned for user name that is not even harmful. Like i was just about to play apex and i saw that my account is baned/suspended so i open ea support to check a...

OldTreeCreeper
4 years ago
@Pyzka67
The EA staff who work on AHQ cannot help you with account-related issues, such as bans.

If you feel you have been incorrectly banned, the only thing you can do is to dispute any action taken against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

OldTreeCreeper

Hero+

4 years ago

@Pyzka67

The EA staff who work on AHQ cannot help you with account-related issues, such as bans.

If you feel you have been incorrectly banned, the only thing you can do is to dispute any action taken against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Pyzka67

4 years ago

@OldTreeCreeper so the worst thing is that i was banned for cheating not for user name that i was accused for bruh multi bilion $ company as we can see they cant even chave a proper anty cheat system

EA_Lanna
Community Manager
4 years ago
Hi @Pyzka67,

@OldTreeCreeper is another player like you, he won't know that information.

Honestly, no-one on Answers HQ, staff like myself included, will be able to look into the specifics of your ban. Our Terms of Service team can look into this for you if you send in an appeal using the information shared in the link above in @OldTreeCreeper's post. Please open that EA Help article and follow the advice in there.

Thank you,

EA_Lanna.