For days now, I’ve been reaceiving this error code on my PC. I repaired the EA App, uninstalled and reinstalled it, checked my Norton firewall, reset my router, ran as Administrator and tried other fixes, but the error persists. This has never happened before, and it only affects the EA App—my Steam games run without issue.
PLEASE FIX THIS PROBLEM ASAP!!
I am having the same exact issue!! I have done tons of tests and uninstall/reinstall and absolutely nothing works :(
Well, it turns out I was looking at the other forum and uninstalled McAfee, and that seems to be the problem. I actually removed the McAfee firewall before trying anything, but it seems the problem is the antivirus as a whole. Maybe it can help.
Thank you, I will give this a try
I’ve been unable to access the EA app on my Mac for several months now, as I constantly get the EC:10005 error, even though my internet connection is working properly and all other applications function without issues.
In my first contact with EA Help, I was advised to launch the app in Safe Mode, and it worked correctly in that environment. However, once I restarted my Mac in normal mode, the app stopped working again and the error reappeared.
Later on, I was instructed to use Terminal commands to reset network settings. After doing so, the app worked briefly, but unfortunately, the error returned after just one use.
In a third attempt, I was referred to this forum as a final option. I’ve already followed every recommended step provided so far, but I still haven’t found a permanent solution.
I’d really appreciate your support in resolving this issue, as I’ve exhausted all options on my end.
I've split your post from a Sims 4 thread as your issue is with EA App and not TS4. Merged into the master thread on the issue but the solution (for visibility purposes only) is to refer back to customer support which you've already done :(
Hi!
I wanted to play The Sims 4 after a long time but the EA app is refusing to load. First I was logged in, it didn't load my library. Then I deinstalled and reinstalled the EA app, and now it keeps saying "error code 10005"... I googled it but I can't find any way to fix this. :(
Pretty frustrating honestly, what's up with that app? Does anyone else have issues? (My internet/wifi is working fine btw!!!)
I have tried to fix this error many times and to fix this error I have uninstalled and reinstalled the app many times but still this error keeps coming up. Please tell me any solution for this. I have also searched on YouTube but I am not getting any solution.
I have cleared CMD, Windows Security and App Cache and I have also checked Internet Properties many times. Everything is fine but this solution is not working for me. Please tell me the solution.
I've had the same error for a week now , i cant fix it either , discord wouldn't update at the same time this happend..
Anyone?
I was having the same issue, but I managed to fix it with the solution below:
Re: Erro EC:10005 - EA Desktop | EA Forums - 7399775
Basically, clear the EA App cache using the App Recovery tool.
You darling, are an absolute LIFESAVER! I haven't been able to play sims in MONTHS and couldn't find a answer anywhere. This solved it immediately.
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