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SonixBG's avatar
SonixBG
Seasoned Newcomer
9 months ago

inst-3-1920, can't install EA Ap

EA app won't install as of recently, gives error inst-3-1920 at the end of the installation. Tried the following:
- Running installer as Admin
- Removed files in %TEMP%
- Updated DirectX and MS Visual C++
- Removed all old EA and Origin files in ProgramData, Program Files, and App Data.
- Restarting PC after every steps above
- Ran sfc
- Check multiple videos and forums, no solution. Some claimed it was temp issue, but that was 2 YEARS AGO.

Pls help.

45 Replies

  • GMGamerGirl's avatar
    GMGamerGirl
    Seasoned Scout
    10 days ago

    EA_Poppy​   I'm so upset about this issue being caused because some of us have chosen to stick with Windows 7 because I simply cannot afford to buy another computer.  I have hundreds of dollars invested in my EA games and thousands of hours in game-play because Sims 3 is what I choose to play.  PLEASE PLEASE PLEASE don't leave us Win7 users out in the cold after being such loyal customers for decades!  I love my games and want to be able to play what I paid for.  Everything was fine with my game until today when the EA app said it needed to update, so I let it update and now I'm getting the (error code: INST-21-25006) error when trying to run the EA app.  I've cleaned up the old installation folders and tried reinstalling but now the installation just hangs and doesn't complete.  I have paid for every single expansion, and all but one stuff pack, and bought everything there was to buy from the Sims 3 store, so a LOT of money is invested here.  PLEASE HELP US!!  I miss my Sims 3 terribly and just want to be able to play!  PLEASE PLEASE HELP!

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