unable to log into help.ea.com/tech support verification email no longer exists

I have two devices, my $11,000 gaming desktop PC, which I built from the ground up (not just buying components off of Amazon or NewEgg) with a 43" 4K IPS monitor, and my phone which I use solely for making phone calls.  I have tried five different browsers (Firefox, Chrome, Opera, Vivaldi, and Microsoft Edge).  I did try putting the phone into desktop mode.  The site does not work.  I should not be having to jump through 20 million hoops just to simply change a password.

Have you tried another device besides your phone? Did you also try putting your browser into desktop mode?

I tried accessing the site using my Android phone.  Absolutely nothing on the site works with the sole exception of the little autohelp button in the lower right-hand corner, which has been completely useless since all it does is try to send the verification code to a non-existent e-mail account.

Do you have a different device you can try accessing the help site on?

Unfortunately, as I said, nothing on the page works except for the automated help button which simply wants to send a verification code.  Can't access any of the topics.

Try these steps:

1. Go to help.ea.com
2. Select EA Account
3. Click on See all help topics
4. Choose "I want to update my EA Account information"
5. Choose the option for chat support

Let me know what happens. Thanks!

I installed Chrome, but just as with FireFox and Opera, none of the links give me the option to select them.  Still only get the default Arrow pointer.

Can you please try using Chrome?

I use Firefox, which like Chrome is an open source browser, but is not Chrome.  I did try using Opera (which I hate), but it made no difference.  In desperation I tried to delete my entire EA account and create a new one, but was again thwarted by a demand to send verification to the defunct email address.

Are you using a Chrome browser? If not, try that. It might also be good to us incognito mode to avoid any cookie issues.