Forum Discussion

Slimnting's avatar
Slimnting
Rising Novice
5 days ago

ea are not listening ive been banned because of hackers

I was banned from the transfer market on the 17th of October 2025 because I got hacked and I’ve been fighting to appeal a ban with EA but they don’t want to listen to facts or proof as I’ve downloaded all my data and have located the IP and location of the hacker but I am still being refused even after sending them this information which I have provided 

It’s a joke and I really need help please!!!

10 Replies

  • Slimnting's avatar
    Slimnting
    Rising Novice
    5 days ago

    the information i have provided is very clear of an obvious breach

    i wouldn't be fighting this if it was something i done

  • Slimnting's avatar
    Slimnting
    Rising Novice
    5 days ago

    the information i have provided is very clear of an obvious breach

    i wouldn't be fighting this if it was something i done

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    5 days ago

    If our team denied your appeal Slimnting​ then it means they found evidence to support the action.

    Darko

  • Slimnting's avatar
    Slimnting
    Rising Novice
    5 days ago

    also i provided the data from their own system of the log ins and have pointed out the breach 5 times!

     and im given an automated very robot like answer with exactly the same words every time its like they are happy with criminals ruining the game

  • Slimnting's avatar
    Slimnting
    Rising Novice
    5 days ago

    if that's the case i want to take this higher cause I'm fed up of being treated like this

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    5 days ago

    There is nothing that we or anyone else can do to change the outcome of these appeals.

    Darko

  • LTurnerxx's avatar
    LTurnerxx
    Seasoned Newcomer
    4 days ago

    This is heartbreaking and infuriating.  

    To be banned from the transfer market after being hacked — and then ignored despite providing clear evidence like IP data and location — is a disgrace. EA needs to do better. Players deserve protection, transparency, and a fair appeals process. 

    You’re not alone! 

    I have just read several posts refering to this, many in the community stand with you. We need accountability, not silence. EA!, listen to your players — we are the reason your game thrives.

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