Terrible game

There is a name for it, apperntly it's forbidden to speak about it. 

just don;t buy the game. It will be same sh@t different day anyway

There are even more reasons this game is so bad but those are a lot of the most obvious.  Passes going straight to the opponent when ever you miss a pass is just so unrealistic and looks like pure sabotage.  Auto tackling and advanced defending is for babies and exploited by bad players it is beyonds shameful.  Tacklebacks  even after promoting the game under the premise of one of the main features fixed.  Shameful also.  AI defenders running parallel with attackers just to watch them score and dribble.  Disgusting.  The game is constantly attempting to keep a competitive game by nerfing who over the better players and assisting the weaker player and in over drive after the 70'th minute.

This is bad even for "soccer". Inconsistant, buggy, no customer support. Things that can be done better without any understanding of football.

I like your dream, but as long as football remains a game more than a sport, licensing will remain the biggest barrier to make a decent game. Estimations are around 1 Billion EUR that EA spends every year. This is a large entry ticket to pay. Only big money can afford that and big money is interested in making more money. Which will lead to the same problem as with EA: You don't need to be good. You need to be the best - which can be worse than good as long as you can buy exclusive rights for real football. Real names is is the main selling point. Who wants to play with Hackney FC or Borussia Grün/Rot Herne? This is why UT and lootboxing works. This is why everything else can be secondary: You need the minimal viable product. 

The solution would be to ban the sales of exclusive rights for leagues, teams, players, competitions, anything. To break the EA cartel without going the Italian way to avoid a wild mix of real and fantasy names. This could lead to much lower licensing costs, more companies trying to go against EA, and more investments in the development of better games. (This would be great for TV/streaming rights, too).

Unfortunately, I don't suppose that that will happen. It would go against capitalism. And no one wants that. 😏

Game is a joke and EA don't care, horrible company with awful customer service, they have our money already and that is all they care about. Mistakes made nearly everyday on their end and they don't even have the dignity to apologise for it, they just don't care

They will not do anything about it. People are complaining about the same issues over and over again for years.  The only new thing for next year will probably be a new marketing campaign full of new lies. This will be my last EA football game too.

About time a european gaming company starts creating a football game, people that actually understand how it's played

I get why you're frustrated. From what you've described, the biggest issues are the heavy reliance on auto defending and auto tackling, inconsistent passing and player movement, input not always matching your commands, and gameplay that feels like it rewards a narrow meta rather than different playstyles. On top of that, inconsistent first touches, heading, defensive positioning, and attacking AI make matches feel more random than skill based. If these problems continue, it's understandable why you'd feel discouraged about returning next year. Hopefully the developers take this kind of feedback into account and make meaningful gameplay improvements in future updates.