Personal Settings & Controller Issues
16 hours since I requested help and I keep getting no help. My case is open with no answers, when opening the case, this is what I got, see attachment. Ea is not even trying to help me, by the o...
Forum Discussion
My profile save hasn’t loaded since last night. After my computer crashed, the game started showing a save file with no name—only a date—and it never loads no matter what I try. I’ve already done an app recovery, uninstalled and reinstalled the EA App, and followed every fix I could find online. I even renamed the saved‑game folder to force the app to refresh it, but nothing works. It feels like all my progress is lost, and I just can’t get the profile to load again after the crash
EA_QueenBee
Community Manager
Community ManagerHey chupecabres,
What do you mean exactly by your profile save? Is this your Personal Settings file you pick when you first load into the game?
As for the game crashes, do you get any errors when that happens, or does it just crash straight to desktop with no warning?
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