so the responsive of EA is dont play and stay behind

so i have a big input delay, 5 to 10 fps in game, stuttering, the game froze for no reason, since the update this game is just broken, this whitout talking to every bug this game have like the cup in the corner, visual glitch, coin disapearing for no reason, reward missing from rivals and when i contacter support team and opened 3 case they closed them all without any solution and this is whas their support team said

this is what their support team said :

As you are unable to play the game due to the issues, you will likely be behind other players, but do not worry, I hope that the team will help you out soon.

he also said : As of now, there have been two major title updates (patches) released for EA Sports FC 26: the v1.1.0 update and the most recent v1.2.0 update. In addition to the two major title updates (v1.1.0 and v1.2.0), there have been at least two minor patches released for EA Sports FC 26 and we still can't find any solution for the input delay. We appreciate your patience as our team continues to investigate the issue. Please bear with us while we work on resolving the problem.

so their response is dont play, yes you gonna be behind, we dont know when you can play for what you paid, their will be no compensation, and we dont know how much patch you still have to wait to play the game you paid for