Forum Discussion
It doesnt matter what type of connection someones using. I ran the EA connection quality report, I have a 96/100 and "great" grade in each box. Yet I still face packet loss and "unstable connection" warning in-game.
I use ethernet and have 8ms ping when accepting the game but every single match has 10+ spikes.
- EA_Aljo1 month ago
Community Manager
While a 96 is great, if it's showing packet loss, that's going to cause disconnects and lag. Are you on a wired or wireless connection?
- epsr021 month agoSeasoned Newcomer
It doesnt show packet loss but it seems like im still experiencing it. Theres no issue with the internet coming in either but it started after the latest update to the game.
But I'm on a wired connection and using a PS4
- EA_Aljo1 month ago
Community Manager
Can you get me a screenshot of your Connection Quality Report?
- epsr021 month agoSeasoned Newcomer
Alright I just checked the latest games also on the EA connection report site and all latest matches had an above 95/100 score. And it shows packet loss at 0.02%.
But still I get the unstable connection warning for all those games although no packet loss seemingly is recorded on the server. But I will also look into my router settings but is there any explanation for this or known causes?