Forum Discussion
Arestiel Thanks for the screenshots. I was able to finally get data to show but running into a hiccup with what needs to be resolved on my end. Once i get it updated, I will update the thread and let you know.
Don't mean to be annoying but since its been more than a week I thought I would like to follow up on this once more. Any developments? Anything you could tell me?
- EA_Shepard1 month ago
Community Manager
Arestiel Hey, apologies. This should have been resolved. You should be able to play now. If you cannot as of this morning, reply to this with a screenshot, and any case numbers you had on the EA account. I need those. I will then take a look today.
Cheers.
- Arestiel1 month agoRising Novice
Unfortunately I still get the same error message upon launch.
The following are the case numbers I have that should be associated with this issue:
233856618
233675170
I believe that is all the cases I had regarding this issue.
- Arestiel17 days agoRising Novice
Its been another 2 weeks since my last message so I felt another poke might be needed. I don't know where this one will end up, above or below the one with the screenshot and case numbers you asked for, Im sure you can find that post. Either way I hope to not be forgotten.
- EA_Shepard15 days ago
Community Manager
Arestiel Apologies for this. It should have been taken care of. Let me take a look and see what is happening and I will message you again.
Just to verify, can I get the EA ID you use when you log into the game?
Also, your Steam username linked to the EA account.
- Arestiel14 days agoRising Novice
Sure, what's one more time.
[removed id]
Steam username should be "thegamingguide"
EA ID: Arestiel
CM edit removed PID
- EA_Shepard12 days ago
Community Manager
Arestiel Thanks. I am going to send you a DM on this one.