Forum Discussion

New Novice

22 days ago

Mass Effect Andromeda "You are not allowed access to online features"

Yes, another one of these. After spending many hours over multiple days discussing this issue with both EA and Steam support I was finally told to just report my issue here. In short, you have probab...

Community Manager

16 days ago

Arestiel Thanks for the screenshots. I was able to finally get data to show but running into a hiccup with what needs to be resolved on my end. Once i get it updated, I will update the thread and let you know.

Arestiel

New Novice

7 days ago

Don't mean to be annoying but since its been more than a week I thought I would like to follow up on this once more. Any developments? Anything you could tell me?

EA_Shepard
Community Manager
3 days ago
Arestiel Hey, apologies. This should have been resolved. You should be able to play now. If you cannot as of this morning, reply to this with a screenshot, and any case numbers you had on the EA account. I need those. I will then take a look today.

Cheers.
Arestiel
New Novice
2 days ago
Unfortunately I still get the same error message upon launch.
The following are the case numbers I have that should be associated with this issue:
233856618
233675170
I believe that is all the cases I had regarding this issue.