Forum Discussion
FlaminBell
1 month agoSeasoned Newcomer
Hello I followed all the steps here and I am still running into this issue. Can you help me out? EA_Shepard
holger1405
1 month agoHero+
Have you contacted support yet?
- FlaminBell1 month agoSeasoned Newcomer
I did. They told me I need to contact steam. I did, but they told me I need to contact yall.
- EA_Shepard1 month ago
Community Manager
FlaminBell Hey, apologies. Steam cannot assist in this as it is an issue on your EA account. Contacting steam was not correct.
If you are having the issue still as of this morning, reply to this one with a screenshot and any case number(s) you have.Cheers.
- FlaminBell1 month agoSeasoned Newcomer
I tried again with support and they were able to fix the problem. Thank you for all the help