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FlaminBell's avatar
FlaminBell
Seasoned Newcomer
1 month ago

I did. They told me I need to contact steam. I did, but they told me I need to contact yall.

EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
1 month ago

FlaminBell​ Hey, apologies. Steam cannot assist in this as it is an issue on your EA account. Contacting steam was not correct.

If you are having the issue still as of this morning, reply to this one with a screenshot and any case number(s) you have.

Cheers.

  • FlaminBell's avatar
    FlaminBell
    Seasoned Newcomer
    1 month ago

    I tried again with support and they were able to fix the problem. Thank you for all the help

    • EA_Shepard's avatar
      EA_Shepard
      Icon for Community Manager rankCommunity Manager
      1 month ago

      FlaminBell​ Hey, glad to hear that they were able to get that resolved for you! If you run into any other issues let me know.

      Cheers

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