Missing 10th Anniversary Journey Quest Chains – Faction Lightspeed

Missing 10th Anniversary Journey Quest Chains – Faction Lightspeed Tokens Not Awarded (Account Issue)

Tagging EA/CG team for visibility.

I am posting this here after working with EA Support for several days. My case has now been forwarded for investigation, but I want to confirm whether other players are experiencing the same issue and ensure this is properly reviewed.

Issue Summary: My account did not receive several 10th Anniversary Journey Quest chains tied to faction Lightspeed Tokens, which means I was never able to earn those rewards.

What DID work correctly:

• I completed the Anniversary Journey Quest chain up through 6-C
• I received the Mandalorian Lightspeed Token
• I received other character-based Lightspeed Token rewards
• This confirms my account was eligible and participating in the Anniversary event

What is MISSING: The following faction Lightspeed Tokens were never awarded to my account:

• Droid
• Rebel
• Jedi
• Bounty Hunter
• Empire

These tokens are visible/searchable in my inventory (see screenshots), but they were never earned because the corresponding quest chains were never available.

Root Issue: Based on the Anniversary Quest structure:

• These faction tokens are tied to earlier Journey Quest chains (such as 2-C, 3-C, 4-C, 5-C)
• On my account, those quest chains never appeared at any point
• Because they were never present, I had no opportunity to complete them
• As a result, I could not earn the associated faction Lightspeed Tokens

This is not:

• A missed reward
• A progression issue
• A failure to complete visible quests

This is a missing content / quest chain delivery issue.

Proof (Screenshots if needed):

• Completion of 6-C and reward received (Mandalorian Lightspeed Token)
• Inventory showing available Lightspeed Tokens and missing faction tokens
• Anniversary Quest reference showing where those faction tokens should have been awarded

What I am requesting: EA/CG Team – please review my account for missing Anniversary content.

Resolution requested:

1. Grant the missing faction Lightspeed Tokens (Droid, Rebel, Jedi, Bounty Hunter, Empire)
   OR
2. Restore/enable the missing Anniversary Journey Quest chains so they can be completed

For other players: If you experienced this same issue (missing faction Lightspeed Tokens or missing Anniversary Journey Quest chains), please reply or upvote so this can get proper visibility.

This issue has already been reported through EA Support and is under investigation. I am posting here to ensure visibility and confirm whether this is affecting other accounts as well.

Thank you.