Please help, it's been 5 days since the original post.

Hi, I bought the BB-8 set in the game store today. My money was debited after the purchase, but the characters from the set still haven't appeared in my inventory. The store also stopped offering a special offer. Can you please help me with this? Ally code: 456-423-633. My nickname is Samedi. I'll also leave the purchase receipt. I really needed this pack 5 days ago. Please help me.