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ysdmi1iow15y's avatar
ysdmi1iow15y
Rising Novice
3 days ago

Unable to Unlink EA

A while ago, my EA account got hacked, and it had to be banned to prevent the hacker from exploiting it. That EA account is linked to my SWGOH, so i wasn't able to play on EA at the time, only bluestacks. From there if I try to unlink I just get error code 9.0, and it forces me to restart. It is probably related to the fact that the linked account is banned, but i dont know what to do. Its been more than a year and Ive missed so much webstore stuff including that free r10

4 Replies

  • Is there literally any way to transfer progress

    My account has so much progress

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Since the account is banned, you won't be able to use it on any device.

  • ysdmi1iow15y's avatar
    ysdmi1iow15y
    Rising Novice
    2 days ago

    Is there any way for me to be able to play with the same account, on the PC client. I've genuinely missed so many free rewards and stuff because I have to play on bluestacks.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hi there. Most likely, the issue is the banned account. What you should do is open a case with an advisor. They can't lift the ban, but they can at least get the account secured. Try opening a case by using the 'Contact us' button at the bottom of this page to get in touch with an advisor. Thanks!

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