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StayFristy's avatar
StayFristy
New Novice
17 days ago

CAS IS BROKEN!!!

I went to edit my family in CAS after the July 1st update and it will not load! I left it for 3 hours! I've tried repairing my game and even removing all my mods and even at base game with nothing added it still wont load! it also crashed and quit responding at one point! I even tried to create a new family and still got nothing! now I also cant drag and drop objects to my trash cans, dishwasher, ect. EA FIX IT!!

5 Replies

  • StayFristy​  Please provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.

  • StayFristy's avatar
    StayFristy
    New Novice
    17 days ago

    I took everything out. even took my saved game out and completely started over and cas still wouldn't load. when the game booted up and I clicked new game, it froze then my whole game crashed. I even uninstalled sims and reinstalled and didn't put nothing back and it still happened 

  • rosemow's avatar
    rosemow
    Hero
    17 days ago

    Are you unable to load CAS in a new save game in a new sims 4 folder without any of your user data in it?