Xbox one issues
our neighborhoods have been uninstalled or disappeared you cannot save the game 🙄 or all data will be lost...
Forum Discussion
EA_Solaire
Community Manager
Community ManagerPlease follow these steps to be sure all your content is fully installed:
- Highlight The Sims on the dashboard
- Press the Menu button on the controller
- Select "Manage Games and Add-ons"
- You should see an option here to "Install" your DLC
For the crashing you're seeing, that's currently being tracked in the bug report here, please be sure to add your information into this bug report to help us further track the issue: [XB/PS] Console crashing after update 2.13
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