Spec: M1 Mac, 8GB ram 500GB drive.
Whenever I click "Play" on Origin, it will load up Sims 4, but I will forever be in the loading screen and never get to the main menu. The music starts playing and the plumbob spins, but thats as far as I get.
I've tried to delete Origin, and Sims 4, and all its files. However when I redownload Origin, it automatically logs me in.
Follow these steps to launch a new clean game - https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612394#M163
Please read what I've shared already, I've also done all those steps, and no progress.
I created a new Mac User to see if that would work, and no luck either
@Bluebellflora wrote:Follow these steps to launch a new clean game - https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612394#M163
Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.102.190.1230
What expansions, game packs, and stuff packs do you have installed? base game
Steps: How can we find the bug ourselves? Not sure, the game just will not load for my macbook
What happens when the bug occurs? I will click Play, and sims 4 will open up, but stay on loading page with music and plumbob loading
What do you expect to see? I expect to get to the main menu
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
Read above
Mac OS Sonoma 14.1.1
I've gone into Document folder, and moved/deleted EA folder completely.
I've gone into Applications and deleted origin, and sims 4
I've gone into Macintosh HD > Library > Application Support > Origin and deleted the folder completely
@Bluebellflora wrote:
@FreakinJose
Thanks. What kind of Mac do you have - MacBook Air? MacBook Pro? iMac? All these models have shipped with the M1 chip at some point. They have also never come with a 500Gb hard drive, the closest being 512Gb. Are you referring to an external drive?
Deleting the Origin app and Sims 4 app in the Applications folder is not successfully uninstalling them. To uninstall the game you must right click on the game in your Origin games library and select Uninstall. To properly uninstall Origin you must manually reset it as well as trashing the app - https://bluebellflora.com/how-to-uninstall-origin-on-a-mac/
Please follow those instructions above to properly uninstall Origin and the game, empty the trash, restart your Mac, make sure there is no "The Sims 4 folder" in the Documents > Electronic Arts folder then launch the game. You should be prompted to allow Origin and the game access to various locations on your Mac, make sure you allow them all.
I just finisbed a factory restore to my Macbook, after which I downloaded Origin, and Sims 4. The game will not load go the main menu. Just continues playing music and plumbob spinning
So, I just completed a factory restore on my Macbook Air M1, downloaded origin, and Sims 4
I am still having loading issues. I have not downloaded anything else
