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JessaRoto's avatar
JessaRoto
Newcomer
10 days ago

downloaded game and packs will not run to play

I recently downloaded the game and all expansion packs I own, every time I go to play it loads to a blank white screen.

I have no mods, and plenty of storage.

My wifi is weak in the area where computer is but I have the ext in the same room and running on either helps none. 

1 Reply

  • JessaRoto​  If you've installed any mods or custom content, please remove your Mods folder.

    If that doesn't help or isn't relevant, please provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.

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