Forum Discussion

lexigullaaa's avatar
lexigullaaa
Rising Newcomer
2 months ago

Help!

I have the Sims 4 on steam and just got an internal drive. I transfered all my folders over no problem, but in doing so it deleted everything along with all of my folders. I tried to delete and reinstall the Sims 4 in order to get my folder back, but nothing has worked. I have been trying to fix it for a week now and nothing will.

Can someone please help me fix it? If there is no fix is there anyway for me to get a refund on all my DLC so I could get it on EA and/or transfer it over to EA?

custom content (cc)
downloads
ea app
expansion packs
game packs
missing content
steam
stuff packs

1 Reply

Sort By
  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 months ago

    lexigullaaa  What folder(s) are you still missing?  If you're asking about the Sims 4 folder in Documents > Electronic Arts, the one that contains your saves and other user data, you won't see the folder again until you start the game once.

    And no, there's no way to transfer your owned content from Steam to the EA App, or get a refund so you can purchase it directly from EA.  But this doesn't sound like a Steam problem.

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.51,659 PostsLatest Activity: 3 minutes ago