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Soufs1de's avatar
Soufs1de
Newcomer
3 hours ago

New Stuff Packs Won't Download?

Today I purchased three Stuff Packs during EA's Halloween sale. (Dine Out, Laundry Day, & Home Chef Hustle) They're listed in my library as downloadable add-ons. But when I try to download them, the "preparing" process is longer than usual. An error message will pop up stating "You don't have access. We've paused the download because you don't own this title. You can cancel the download, keep it paused, or visit the Game Hub for more options." I've even tried to repair my game, reopen the EA app, and cleared my cache. Nothing is really working. I can't repurchase them because again my library states that I own them. Please let me know if anyone else has had this issue.

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