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Koaltrain's avatar
Koaltrain
Seasoned Newcomer
4 days ago

Sims 4 Crashing on Launch

This started about a week ago. No matter where I launch Sims from (Steam, EA, Desktop), the screen flashes black and white and then I get stuck on a white screen. I have over 600 hours of this game with no issues.

I have tried: Resetting my PC, uninstalling/reinstalling Sims, installing just the base game with no DLC, Restoring my laptop to factory settings, clearing the EA cache, clearing the Steam cache, downloaded the latest NVIDIA driver, turned off cloud backup, moved sims to desktop, removed any and all mods, verified gaming files through Steam.

I'm on a Victus laptop, intel core i7 13700HX, Windows 11  10.0.22631,  Driver: Game Ready Driver Version 566.14

I'm not very well versed in computers so please help