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nanvisser's avatar
nanvisser
Newcomer
3 days ago

Game crashes after starting a custom wedding

Recently, I bought the wedding stories pack. This was my first time trying a custom wedding. I created a custom wedding via my sims' phone. after filling everyting in, I pressed the final button and I immediately went to a travelling screen without sims attached. I decided to travel to the house of my sims. the screen loaded, and I went straight back to the travelling screen. I tried the same again and then the whole game crashed and shut down. This is one of many very few times sims 4 has done this to me but like this was a first. 

1 Reply

  • Hi nanvisser​ 

    Could you please provide the following information

    • Are you using mods/cc in your game ? Please remove them and test without them if you do.

    Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?

    - Delete the ones you have
    - Trigger the error again
    - Check if new ones are created
    - If that is the case, please copy/paste the content here. You can open the file with any text editor.


    Deleting the file won't fix your issue. Posting the info is meant for troubleshooting.