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Banned for no reason
I was playing when suddenly alert, that my account is banned, appeared. I have no idea why it happened - I don't use chat so I cannot be offensive to other players, I don't cheat, ... Allycode 551285589 I've filled the "Appeal Ban Form", but don't know how fast are they responding there - I'll be missing in guilds TB, I cannot do dailies, farm, do conquest .... and I don't know why!54Views0likes1Comment- 2.8KViews57likes286Comments
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Mods disappearing after equipping them
Whenever I try to equip mods and create a set, some of the mods I equip will randomly disappear entirely from my inventory. They’re not just unequipped, they’re gone completely. If anyone else is experiencing this or has found a fix, would love to hear. ally code: 1622436471.3KViews25likes79CommentsLevel 9 Depa datacron not inflicting investigation
The level 9 datacron states that Depa inflicts one stack of investigation on the target whenever she uses an ability. Throughout the entire battle, Depa wasn’t inflicting any investigation that’s not already in her kit. Basics, specials, and assists didn’t inflict any (aside from the one stack her special normally does). The entire team is r96Views0likes0Comments- 7Views0likes0Comments
Missing Omicron Refund for Ezra/Merrin Adjustment
Ally Code: 974-378-845 Issue: I received the inbox compensation message regarding the recent changes to Ezra (Exile) and Merrin. However, while I received the other materials, the 20 Omicron materials were never added to my inventory. Details: I had the Omicron ability unlocked before the update. After the refund process, my Omicron count remained the same. Could you please look into my account records to verify this? Thank you for your help.20Views0likes1CommentBug: Conquest missing abilities
Hello, I have a problem in Conguest when I fight on Separatist teams with Dooku as the leader or Pirate teams with Captain Ithano during the fight or at the beginning of the fight, my character ABILITIES disappear and I can't do anything, including now in TB I had an issue with the SLKR vs NS team, my abilities disappeared and I had to exit the game because I had nothing else to do.7Views0likes0CommentsDisconnection Caused Failure To Receive Shards
Hello, I first reported this back on January 18th. After my third time requesting help on this, I was instructed to come to the forums. Problem: When finishing the General’s Command Tier III event (either this or tier IV, but I think it was III), I had a notification for some kind of game disruption. The 20 finalizer shards for completing the event were not received. Because these shards are rewarded on completion for the first time, I cannot recover them. This is a huge roadblock since I now cannot attempt the bonus tier of the event since it requires 80 shards and I’m stuck at 60 without another way to acquire said shards. Acquiring the shards via the shard store is also impossible as the Finalizer shards are locked until I unlock the Finalizer itself, which I cannot do. Date Occurred: 11/7/25 at 3:43:42 am GMT+0800 Ally Code: 196-886-973 Possible Fixes Attempted: Clear cache and force restart -Done Thank you.138Views0likes4CommentsLoonEh? has a couple of openings!
Loon Eh? Is a Day 1 guild … a fun but diligent group of almost f2p members. We focus on team work & enjoying the game challenges. No daily play & by the book requirements … except to be regular & contribute to guild activities. We are a 400m+ GP group of actives, seeking like-minded members @ >5.5m GP (but open to negotiate). We have a range of younglings to grizzled veterans that focus on supportive, friendly, yet competitive gameplay :-) For up and comers, we have lots of experience & are happy to develop from within. For veteran players, we enjoy the game craft, strategy & challenge of the game itself … so a positive team environment. Guild events: In TB’s, we cycle through RotE, & both Genos. In raids, we cycle thro Order 66, Naboo & Speeder Bike. Loon Eh? uses Discord, but it is not mandatory. Friendly guild members and experienced leaders, always willing to share tips and advice. We can help with squad advice and direction, allies to beat battles and quests, modding 101, and more. https://recruit.swgoh.gg/guild/2716/loon-eh Contact Canuck01 … 539-442-597 .... But seriously ... we’ve just gone thro’ an overhaul and have a couple free spots left … check us out!10Views0likes0CommentsAbility Icons not appearing in battle
Since the latest update, I have had a couple of battles where I go into them, the enemy's take their turns, it gets round to my turn and none of the ability icons are showing up, putting it on Auto also doesn't fix this. So I am having to forfeit the battle, the first time this happened it wasn't an issue as it was in the journey guide so I just quit and restart, But the second time, it was in conquest, so I have lost the 20 energy and have nothing to show for it.7Views0likes0CommentsMY 14,5M GP ACCOUNT BANNED WITHOUT ANY VALID REASON
Why did my account got banned, for what reason? I spent a FORTUNE in this game, MONEY and TIME, and just woke up with this: ACCOUNT BANNED 14,5M GP acc with everything done so far, and a fortune spent!!! Ally code: 255619261 PS: For those who would easily say 'repeat offences' when EA uses an AI-generated auto-ban system. I know for a fact that I have done NOTHING wrong over all these years. Easy words from a company that couldn't care less about customer service and keeps disappointing us constantly. I was already close to quitting this game - but waking up to a ban with zero explanation, after years of time and a fortune spent, crosses every line of basic decency. There is no justification for this, and no response from their side whatsoever. If anyone from EA actually reads this: I expect a real answer, not an automated dismissal.128Views3likes2Comments$50 Bonus Bundle not received after waiting week+ after redeeming
Hello, I'm not sure if this promotional offer is still running as I've waited over a week to receive what I attempted to redeem, but here's the story: I saw on r/Galaxyofheroes that there was a promotional bundle that would be given to a player if they purchased an Apple gift card of a certain amount. I purchased a $50 apple gift card. As some users reported from Reddit, SWGoH offered a redeemable in-game bundle of equal value (which capped at $50. Some users tried purchasing a $200 apple gift card and still received a $50 value in-game bundle, so I only bought $50 worth.) I went ahead and followed the steps many users reported worked: hopped on Target's website, bought said gift card, received an email with the code to redeem the gift card, and I got my apple gift card redeemed to my Apple account. Surely enough, as my attachments to this report will show, I received an offer to redeem the bundle of equal value to the gift card I purchased. When I pressed redeem, I received a few error messages. I figured it was because I needed to reload the app, which I promptly did. When I reloaded the app, I did not receive the bundle in my inbox. I tried restoring purchases, did not work. One user on Reddit reported having the same issue and recommended trying to purchase something in the in-game store; If a user did that they would receive an error message saying "Can't purchase. There is a sale pending." That is exactly what happened to me when I tried to purchase something in-game. But for me, that method to fixing my problem did not work. I never did receive my bundle. I do use Apple for many things so I know the gift card won't go to waste. However, I still feel slighted because I wouldn't have purchased the gift card under normal circumstances. I usually just pay with card for anything Apple, so the gift card was unnecessary. I figured, "Hey I'll buy this gift card to pay for Apple things I already pay for and as a nice bonus I will receive some in-game rewards for a game I enjoy playing." It is unfortunate that this promotion hasn't turned out in my favor, so I'm hoping to receive some sort of assistance in resolving this issue. List of things I've already tried: 1. Reload app several times 2. Clicked restore purchases in app 3. Attempted to purchase something else. But there is no longer an "error. Sale pending" message when I attempt to purchase something else. 4. I had an exchange with a rep with the in-game help, they advised me to wait 24-72hrs after redeeming to see the rewards in my inbox. They also advised to restore purchases. Of course, I wouldn't be writing here if those solutions had worked. They then advised me to reach out to Apple concerning this purchase. When I check my apple account, it says I paid a $0.00 transaction in SWGoH for what I imagine is the bundle I did not receive. So there is a paper trail of me having gone through the process which in theory would mean I should have received the bundle by now. Alas, I have not. And unfortunately, the in-game help rep wasn't able to assist even when I sent them screenshots plainly showing I hadn't received the era level currency, era leveling materials, and Kyber LST I was supposed to receive with the bundle. I have already tried talking to Apple about it. They have yet to reach out to me about my report. So reporting here is kind of a hail mary. If there is nothing that can be done, so be it. At least I exhausted all of my options. Thanks for taking the time to read this lengthy post. And thanks for any assistance.22Views0likes2Comments
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