Recent Discussions
Bot/AI bans or suspensions with ought any human oversight is wrong
I am posting this to warn other players and potentially drive change for the better. Today I was flagged for coin distribution. My market access was removed and more than 3,000,000 coins were wiped. Those coins took months to earn. I did not buy or sell coins and I did not use any off platform transfers. I buy low and sell high inside the market. The problem is the process. An automated system makes these calls with no human review. Player visible sales history is not available this year, so I cannot even show my own log. There is a time sensitive Locker promo running, so every day I am locked out is another loss. This is extremely frustrating when we pay to play the game, and even if they accept my appeal which 100% should happen they refuse to compensate for the coins, players, promos, etc.. that I'll miss in the meantime. Then I get this spill about what I did, and the ethics of it even though I 1000% didn't do what this bot claims is infuriating. I agree with the message, but EA should do a better job of sending it to people that are actually doing these things. EAs policies that let bots auto ban people are horrible and damaging. I shouldn't be punished for being good at flipping cards on the AH, and neither should anyone else. It also will devalue my teams worth drastically even if reversed. All my players get cheaper every time a new promo is released and they never compensate for that part. You shouldn't give such power to robots when it effects us so greatly. Sure, get them to flag accounts, but a human needs to review such large decisions. What I am asking EA to do 1. require a human to review every case before any ban or coin removal, as even when it's reversed via appeal it makes us lose out on tons of coins, promos, limited time cards, and much more. 2. restore access and return coins and items when no proof is provided for said violations. Provide evidence so players can properly dispute the bots claims. 3. give players a way to request their own sales logs. We had our past sales visible in CFB 25, and I wish they'd bring it back. It was helpful for flipping cards and knowing what sold. It would also help prove our sales were within terms of service. Now, we have no way to show our history. 4. Give players a chance to provide proof of their actions. It's not fair for us to not have a chance to at least answer a few questions or something. This would eliminate nearly all false bans, however it would also require an actual employee to correspond with us instead of an auto ban capable bot. Customer relations used to be a thing that mattered more. If this has happened to you, reply with your date and outcome. Keep it civil and please upvote so a community manager sees it. This really needs to be addressed as we move further into an AI controlled environment. Ai would be great for them to flag accounts, but a human needs to provide at least final approval before severly restricting their player base. Keeping us from the things we spent time and real world money on should not be a robots total decision.Gameday Celebration Event Rewards Missing Due to Bugs
I am missing event rewards for CFB26 CUT. First, i never missed a login day but i only ever got enough upgrade tokens to make sam boettcher 86 OVR instead of 87. Also, the gameday celebration. i am missing the XL locker for 30 wins (Scrimmage Solo or Gameday H2H) and the 88 TE BND Tanner Koziol for completing all of the Gameday Celebration objectives. The event wasn't tracking wins properly. It didn't register a win every few games or so. For example, i had to win 11 games to complete the "Win 6 Gameday H2H" objective. When the Gameday Celebration series of objectives expired earlier today, it was saying i was still at 28 of 30 wins as the only remaining objective even though i had won about 36-38 games (between Gameday H2H and Scrimmage Solo). The event had registered all of the other ones as complete (150 passes, 60 rush TD, 20 INT, etc..), but the "Win Games" wasn't tracking properly. I am owed the 88+XL locker and 88OVR Tanner Koziol as well as one more sam boettcher upgrade tokenI never received the last upgrade token for College Kickoff Bryce Boettcher
I did receive the make up tokens from the period where we weren't receiving our daily login tokens but I never received the last token to upgrade Bryce Boettcher to an 87 OVR. I have not missed a single day logging in during the event since I play daily. Anyone else also not receive the last token for this upgrade?EA is lying and ripping players off
No where is this bundle labeled BND nor does it say BND anywhere. I bought this thinking it was a fair buy as I do not purchase BND bundles or packs. So you can imagine my frustration and anger when I open this and it is indeed BND. I basically got mislead and lied to because I rely on descriptions to tell me what I'm buying and it said nothing about anything BND. I feel completely ripped off and taken advantage of, it sad a company like EA has to mislead players and trick us into buying microtransactions and that's exactly what happened I got tricked thinking none of this was BND and it was. This is unacceptable, I need a refund or make rights immediatelyStats/Wins Not Tracking from Boosted Gameday Rivalry Mode
I have played about five games in the referenced mode so far this weekend. In two of my games, I beat my opponent with scores of 35-7 and 28-0. I accumulated a good amount of the required stats (interceptions, completions, etc.) to unlock the free 85 TE. However, when returning to the lobby, I did not receive any progression for these wins. Its almost like every other game is not counting. I would like to receive the progression i earned.Didn’t receive win in CFB Kickoff event
I won game 5 of the event and afterwards the game didn’t count. The person didn’t leave the game we played till clock hit 0. I thought maybe it was just a glitch so i play and win another game and it gave me the win for game 6 but not for game 5. Its acting like a i didn’t play game 5 but i even got clips to prove so and i was streaming.Still Missing Haloti Ngata and Devin Hester Crossover Players
EA Customer support told me to post here in hopes of receiving my missing items. Pretty positive it won’t work but here goes nothing 🤷♂️. still missing my Crossover Haloti Ngata and Devin Hester. I have done all steps suggested by EA Support, uninstall and reinstall the game, sign into CFB ‘25 and back into CFB ‘26. Sign into CFB ‘25 and buy a pack then sign back into CFB ‘26. Nothing has worked. Any help would be greatly appreciated.
