Recent Discussions
Mouse Cursor Disappears
Product: Star Wars Battlefront II Platform:PC What is your issue related to? General Summarize your bug Can't see mouse cursor. Disappears and can't see what I'm trying to click on. What is your gamertag/PSN ID/EA Account name? How often does the bug occur? Every time (100%) Can you tell us the date (MM/DD/YYYY) that you saw the bug? 01/23/2019 What time did you see the bug? (HH:MM AM/PM) In what game mode did the bug occur? Heroes vs. Villains What is your time zone? CST - GMT - 6:00 Steps: How can we find the bug ourselves? Elephino What happens when the bug occurs? The mouse cursor disappears and you can't see what you are clicking on What do you expect to see? Well hopefully the mouse cursor. Please select your region North America AMD or Nvidia Model Number NVIDIA GeForce GTX 1080 Mouse cursor disappears in menus or character selection screens. Ever since the Dooku update. Can't see what I'm trying to click on. If I minimize the game and bring back up the cursor will reappear temporarily until the next time I need to choose something from a menu, then it's invisible again. Running a GTX 1080 at 3840x2160 HDMI to 4K TV at 60hz. Never really had this problem before.Solved290KViews40likes44Comments
Tie Fighter blows up after entering the hangar
Product: Star Wars Battlefront II Platform:Microsoft XBOX One What is your issue related to? General Summarize your bug Story mode. Mission 3. When the Tie fighter enters the Dauntless, it always blows up after a while. Even if I manage to blow up all the Rebel fighters. Watching youtube videos, it looks like a cutscene is supposed to be triggered where the character exits the Tie fighter. But the Tie fighter blows up instead. I tried this dozens of times and it's the same result every time. What is your gamertag/PSN ID/EA Account name? How often does the bug occur? Every time (100%) Can you tell us the date (MM/DD/YYYY) that you saw the bug? 04/18/2018 What time did you see the bug? (HH:MM AM/PM) In what game mode did the bug occur? Campaign What is your time zone? PST - GMT - 8:00 Steps: How can we find the bug ourselves? Play mission 3 of the Story mode. The Dauntless. Enter the Rebel ship dock. You are supposed to land. A cutscene is supposed to trigger. What happens when the bug occurs? Instead of a cutscene, the Tie fighter blows up. Then you have to restart from the last check point. What do you expect to see? A cutscene that transitions to the next part of the level. Please select your region North America AMD or Nvidia Model Number [edit: Removed duplicate post] - Atic SolvedAnonymous8 years ago153KViews11likes93Comments
Cannot Connect to EA Servers (Error Code 721) Star Wars Battlefront 2
I just downloaded this game on pc, but it won't let me play online, when I try to connect I get this message: Failed to connect to the EA Servers. Online features will be unavailable. Please check your internet connection and try again. See ea.com/unable-to- connect for additional information. Error code: 721 I visited the website but it wasn't that helpful. Do I need an EA membership to play online? I have some friends who also have this game and they aren't having any trouble. I know that I do have a good internet connection because this is the only thing on my pc that isn't connected, I have a wired connection directly to my router. I also looked online for that error code but nothing is helpful, is there a simple fix?Solved141KViews32likes56Comments
Battlefront 2 Server Lag (Good internet Connection?)
I really don't expect any EA official or anyone else to help me here, but here goes nothing. Let me first say that I can run battlefront 2 very well on ultra, I have barely any noticeable fps lag, and the game ran perfectly fine on my PC on the first day, but for some reason I am recently getting this type of internet lag that is completely unexplained for me and has made the game unplayable. I get like 45 mb/s normally and every other multiplayer game I play is perfectly fine. I've repaired the game, i've uninstalled and reinstalled, I've changed server locations(I'm currently on ohio), i've tried turning the graphics down to minimum, I've checked all background programs and all I have is just discord and origin, but it always still persists no matter what I do... I'm beginning to think that refunding the game is the only option left. This is what happens: I start up battlefront, no problems. I get to the title screen, no problems. I click multiplayer and go into either blast or galactic assault, no problems I get into the game, no problems 5 mins pass, I get these small wierd motion stops, it's not low fps, The fps is fine and I can look around and stuff, its just like TIME STOPPED, I wait like 2 seconds and it passes and everyone teleports around for a moment and the game continues. 10 mins pass, it gets progressively worse, the time stops are more frequent and longer, until i just quit the game altogether because I can't play it like that. I've asked people in the ingame chat if they've had the same problem, and they say they are all fine. Please for the love of god, make my 60$ not a waste.Solved137KViews66likes176CommentsPS4 Game Won't Install
I have had the game since Tuesday trying to get it installed on my PS4. There is just a pause button on the game when I try to install it. I've tried deleting it and reinstalling and same thing happens. I've let it sit for hours and nothing happens. No clue what to do now. Plenty of room on 500g PS4.SolvedAnonymous8 years ago134KViews1like63Comments
Battlefront II does not recognize keyboard or mouse input
I have spent several hours on this. I’m to the point I want my money back for the game. When I get into the game, keyboard and mouse are not recognized at all. I use windows key to get back to desktop. My mouse and keyboard work in any and every other game so it’s isolayed to solely Batttlefront II. I have gone as far as doing a clean install of windows and installing only origin and battlefront II.Solved132KViews32likes148CommentsStarwars battlefront 2 load times
Is anyone else having issues with battelfrony taking like 5 minutes just to get to the home screen? And then it takes forever to load into games? ****UPDATE**** buy an external hard drive if you are on Xbox, seemed to help me. Battlefront is starting up instantly and performing much betterAnonymous8 years ago109KViews16likes58CommentsBattlefront 2 won't launch
Ever since the update went through a day ago or so I haven't been able to play the game. Every time I launch it in origin it does the cloud sync and then nothing happens, no black screen, my processor doesn't even gain any load, literally nothing happens. I've got 55 hours in the game and have been playing since launch, never had this happen once before the update.SolvedAnonymous8 years ago105KViews17likes185Comments
mouse won't stay in game with dual monitor setup
Product: Star Wars Battlefront II Platform:PC What is your issue related to? General Summarize your bug My mouse will not stay in the game and the cursor is visible on top of the game. Cursor goes to 2nd monitor even in full screen mode. No option to "lock mouse to window" in0game What is your gamertag/PSN ID/EA Account name? How often does the bug occur? Every time (100%) Can you tell us the date (MM/DD/YYYY) that you saw the bug? What time did you see the bug? (HH:MM AM/PM) In what game mode did the bug occur? Campaign What is your time zone? Steps: How can we find the bug ourselves? open the game launch combat What happens when the bug occurs? mouse makes game unplayable by going off screen or not allowing you to turn What do you expect to see? Please select your region North America AMD or Nvidia Model Number My mouse will not stay in the game and the cursor is visible on top of the game. Cursor goes to 2nd monitor even in full screen mode. No option to "lock mouse to window" in0gameSolvedKahnwolf7 years agoSeasoned Rookie105KViews16likes18Comments
Battlefront 2 stuck at optimizing shaders...
I just updated battlefront 2 and was about to play for a bit. Started up just fine and it was optimizing shaders. All of a sudden at about 75% the client closes. Looked into it and changed some amd adrenaline settings. After which now the bar just sits at about 75%. Looked at my ram usage, holy %$it, it used up all my ram except for 700 mb while optimizing shaders. Serious memory leak after the update. Before the update i had no issues starting or playing the game. If you are having this issue see how much resources the game is using. Since all my ram was used up the game locks, of course (or crashes). I closed the game and my ram returned to normal.Solved104KViews12likes22CommentsMouse cursor on screen in a match, unable to move
So I just picked the game up today, and after joining a game my mouse cursor appears in game. I can look around and shoot, but am unable to move or otherwise do anything else aside from tab out and end the game through task manager. Anyone able to help me out?SolvedAnonymous8 years ago91KViews4likes14Comments
PC - Star Wars BF 2 - Fixes For Everything! :D
Last Updated - 11/19/2017 Added - "Battlefront II Fully downloaded but still says Downloading, Can only play Arcade", thread solution link #2 section below. Updated "missing mpflatt.dll error 0x7E" listed in #5 section below. A shared "\Documents\SWBFII\settings folder" https://answers.ea.com/t5/Technical-Issues/Would-someone-mind-posting-their-Documents-SWBFII-settings/m-p/6430585/highlight/true#M1177 11/17/2017- I am vanishing ☹️ Got done with support, my "gaming notebook" ' s nvidia 840M vid card doesn't meet the requirements, and I need to get another 8GB ram stick to match the current 8 - ☹️ so maybe I will be back in a month or so... GL and may the force be with you 🙂 *Additional Fix for - Game Not Starting/Origin PC - DX 11 & 12 #1.) DX11 and 12 are part of windows so need to go through windows updates "The one you want is an "optional" update called "Platform Update for Windows." in my case it is for windows 7 and is tagged (KB2670838).." +XP to Syned77 for spending 16+ Hours resolving this 😉 , via the link below, https://answers.ea.com/t5/Technical-Issues/Game-does-not-launch-PC-Origin/m-p/6428147#M965 #2.) A way to go from dx12 to dx11 outside of the game? https://answers.ea.com/t5/Technical-Issues/A-way-to-go-from-dx12-to-dx11-outside-of-the-game/m-p/6431426#M1221 11/14/2017 The following is a Primarily PC - Issues and Fixes list based on what I have seen most commonly, recently from trial to early access (11/19/2017 and launch now too :P). PROBLEMS RESOLVED PC Restarting Error Issues Black Screens Crashing Error 770 0% Downloading Direct X 12 Invalid License. Reason Code = Missing DLL: [mfplat.dll] Error: 0x7E Settings Resetting to Defaults (Origin) Not Connecting / Not Downloading -- READ FIRST SECTION / Begin :P -- *Firstly - All windows updates should be installed. Install restart, check for updates and repeat until there is nothing left to install. Same goes for a *Clean install of the latest video card driver. RE-INSTALLS Any time you do an uninstall and reinstall, reboot after the uninstall, before you start reinstall. Also, make sure to; Move the "STAR WARS Battlefront II" folder from "C:\Users\UserName\Documents\STAR WARS Battlefront II", to the desktop (Uninstall, doesn't remove the folder). Finally, run the repair tool, after new install completes. Some people that installed the Trial versions (Not Early Access, but Trial Versions), will need to uninstall completely and reinstall from the now preload/download link (make sure to remove folder listed above too, the uninstall doesn't remove it). Additionally, FYi - This will reset your in-game settings. LiNKS Star Wars Battlefront II - Forums -- https://battlefront-forums.ea.com/ Star Wars Battlefront II - Chat Phone Support -- https://help.ea.com/en/contact-us/?product=star-wars-battlefront-ii Star Wars Battlefront II - Support for Non English, including unsupported Countries -- https://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/td-p/5650100 Connection Troubleshooting -- https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/ Port Forwarding -- https://help.ea.com/en-us/help/faq/opening-tcp-or-udp-ports-for-connection-issues/#battlefront -- READ FIRST SECTION / End :P -- PROBLEMS: GAME NOT STARTING/NOT DOWNLOADING and/or BLACK SCREENS, CRASHING, ERROR 707 The following is a list of various solutions that fixed various game issues or at least made the game more playable. 1.) Specifically - PC Restarting Issues / Black Screens / Crashing SOLUTIONS: 1A.) Set run as admin forever and not right click it each time; C:\Program Files (x86)\Origin\Origin.exe right click, properties, compatibility tab, run as admin (select box at bottom) C:\Program Files (x86)\Origin Games\STAR WARS Battlefront II\starwarsbattlefrontii.exe right click, properties, compatibility tab, run as admin (select box at bottom) 1B.) Move the "STAR WARS Battlefront II" folder from "C:\Users\UserName\Documents\STAR WARS Battlefront II", to the desktop, restart computer and run repair tool. 1C.) This fix was via Chat Support (It didn't help me, maybe it will help you 🙂 1.Completely log out and close down Origin 2.Hold down the Windows key and R 3.Type in "%ProgramData%" (without quotes) and click OK 4.Now open the Origin folder. 5.Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one) 6.Hold down the Windows key and R 7.Type in "%AppData%" (without quotes) and click OK 8.This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder 9.Click on the word "AppData" at the top of your window 10.Open the Local folder here 11.Delete the Origin folder listed here 12.Restart your PC and log back into Origin 1D.) ReInstall Any time you do an uninstall and reinstall, reboot after the uninstall, before you start reinstall. Also, make sure to; Move the "STAR WARS Battlefront II" folder from "C:\Users\UserName\Documents\STAR WARS Battlefront II", to the desktop. Finally, run the repair tool, after new install completes. *** Somebody else had this problem and applied fixes in a specific order was then able to play the game, which they previously hadn't beeb able to. Link Here: https://answers.ea.com/t5/Technical-Issues/The-game-will-freeze-and-crash/m-p/6422497#M558 2.)Specifically Error 770 / 0% Downloading / *maybe crashing or not starting too FOR Battlefront II Fully downloaded but still says Downloading, Can only play Arcade This thread: https://answers.ea.com/t5/Technical-Issues/Battlefront-II-Fully-downloaded-but-still-says-Downloading-Can/td-p/6430289 *There are more than one solutions above, as they identify different services running on windows, causing the issues. SOLUTIONS: 2A.) Try a clean boot - if that allows the game to launch, then it may be AV/Firewall software not allowing the game to start, and maybe also port forwarding needs added. *From the AV/Firewall software, remove the game, reboot and re-add the game/origin to whitelist. See additional instructions in these posts from https://answers.ea.com/t5/Technical-Issues/ERROR-770-Battlefront-2/m-p/6417912#M361 https://answers.ea.com/t5/Technical-Issues/Forcing-Restart-of-PC/m-p/6419593#M395 *Connection, Port Forwarding, DNS Flush and Additional Troubleshooting Tips - listed in links at top of post. 2B.) Changing the power setting to high performance in the Windows power options (*I would verify the same settings for your vid card are set via it's control panel too). * 0% Downloading - Ongoing thread - https://answers.ea.com/t5/Technical-Issues/Stuck-in-INGAME-download/m-p/6424509#M685 3.) DX12 - If applicable, disable, switch to lower DX version. I am not currently aware of a link to a settings file if you haven't (or are unable to) launched the game yet, I would contact support chat, followed by ask in forums. EA Chat Support: https://help.ea.com/en/contact-us/?product=star-wars-battlefront-ii BF2 Forums: https://battlefront-forums.ea.com/discussion/77627/direct-feedback EA Answers Thread: https://answers.ea.com/t5/Technical-Issues/Game-crashes-almost-immediately-on-startup/m-p/6424045 4.) Set Game and Launcher to run as admin forever and not right click it each time; C:\Program Files (x86)\Origin\Origin.exe right click, properties, compatibility tab, run as admin (select box at bottom) C:\Program Files (x86)\Origin Games\STAR WARS Battlefront II\starwarsbattlefrontii.exe right click, properties, compatibility tab, run as admin (select box at bottom) 5.) Specifically Invalid License -- Reason Code = Missing DLL: [mfplat.dll] Error: 0x7E SOLUTIONS: 5A.) Common for Windows 10 https://support.microsoft.com/en-us/kb/3133719 relating thread: https://answers.ea.com/t5/Technical-Issues/Missing-DLL-MFPlat-DLL-Error-0x7E/td-p/5608125 5B.) If the above solution produces - "The update is not applicable to to my computer", Use the link below https://support.microsoft.com/en-us/help/4016817/media-feature-pack-for-n-edition-of-windows-10-version-1703-april-2017 *Reboot after installs For a full list of media packs for different Windows 10 builds and/or the windows 7 pack, use links below; Windows 7 N - Media Pack https://www.microsoft.com/en-us/download/details.aspx?id=19289 Windows Media Feature Pack for Windows 7 N and for Windows 7 KN https://support.microsoft.com/en-us/help/968211/description-of-the-windows-media-feature-pack-for-windows-7-n-and-for Windows 8 and 10 N - Media Pack List (Contains Various Build#s to pick from) https://support.microsoft.com/en-us/help/3145500/media-feature-pack-list-for-windows-n-editions ADDITIONAL OPTIONS OPTION 1 Go to Control Panel and select Programs and Features. Select "Turn Windows features on or off". Under "Media Features" turn on (tick) Windows Media Player. Press OK. https://superuser.com/questions/362430/i-cannot-install-kb-968211-this-update-is-not-applicable-to-your-computer/362435 OPTION 2 Instruction list from Microsoft regarding mpflatt.dll error messages (*for vista, but may work for 7). https://answers.microsoft.com/en-us/windows/forum/windows_7-windows_programs/trying-to-upgrade-to-windows-7-from-vista-error/191f5983-f570-4be4-abaf-2f97dc545611?auth=1 OPTION 3 Why you may have mpflat.dll errors and instructions for fixing. *BELOW - There is NO need to download anything from this site, where referenced - visit manufacturer site for downloads https://www.solvusoft.com/en/files/missing-not-found-error/dll/windows/microsoft/windows-vista-home-premium-with-service-pack-1/mfplat-dll/ *Use search if you need a different version :P If you don't find it then refer to options above and/or read the entire thread here; https://answers.ea.com/t5/Technical-Issues/StarWars-Battlefront-2-Failure-to-Launch-Error-Code-Missing-DLL/m-p/6415130#M309 6.) Specifically Settings Resetting to Defaults (Origin) Disable Origin Cloud Storage for saved games. https://answers.ea.com/t5/Technical-Issues/Battlefront-2-settings-and-loadout-keep-resetting/m-p/6422856#M586 --- Mods, feel free to edit this. I am open to suggestions for editing and adding to this and maybe sticky in the forums, if someone want's to tidy up the formatting 🙂 May the force be with you, not the vangaurds 😉 *Share Link https://answers.ea.com/ea/board/message?board.id=star-wars-battlefront-ii-tech-issues-en&message.id=704#M704 **[I do not work for EA]Solved90KViews43likes33CommentsHow to fix error code 918
I restarted my xbox one x and now sb2 is saying I am lock from my ea account error code 918. How do I get rid of that?SolvedAnonymous8 years ago90KViews56likes25CommentsDetected AMD Radeon driver version 0.0.0.
Having trouble getting SWBF2 to open/load. Every time I get the message "Detected AMD Radeon driver version 0.0.0." and it telling me I need an updated driver. But I have the correct/updated driver installed. I have seen other having this issue, and no solutions. My computer should be able to play this game. Running on Windows 10 64 bit 16 gigs of ram AMD A10-5750M APU with Radeon(tm) HD Graphics quad core processors AMD Radeon HD 8650G and AMD Radeon(TM) HD8970M GPUs The 8650G is legacy, by my linked 8970M still has updated supported drivers. Here is the current one I have installed: http://support.amd.com/en-us/download/mobile?os=Windows+10+-+64 This is the correct driver for this game, but the game doesn't seem to detect my linked GPU, and keeps trying to load it (I think) from my legacy GPU. I already have the game set in switchable graphics to use my high performance GPU, but it doesn't detect. I have tried a number of work arounds I have seen others talking about and nothing works so far. I bought the game through Origin, and it's installed (as is origin) on my SSD drive. I should be able to play this, and really would appreciate some helpSolvedAnonymous8 years ago87KViews8likes32CommentsBattlefront 2 Crashes to desktop constantly
The game won't last for a full match of any mode without crashing. The screen goes black at a random time during the match and then brings me back to Origin with no error message what so ever. It will also crash on the collections menu. I have reinstalled the game, changed settings, updated drivers - nothing has fixed the issue. Every other game I have runs perfectly. Can someone help me?Solved83KViews15likes30Comments
How to fix: Mouse and/or keyboard don't work in game
Hello there, This thread explains for PC how to fix: No mouse cursor in star wars battlefront 2 and/or keyboard not working properly If you are running Discord: Open up Discord. Go to settings -> Overlay Disable the Overlay Restart Star Wars Battlefront 2 and you should be good to go. If issue persists or you don't run Discord: Go into Origin settings and disable the overlay. Disable other overlays you are currently running. Check your devices (battery level, connectivity). Good luck,DYSPROssium6 years agoHero (Retired)83KViews16likes30Comments
