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d4c160bbaf1301d's avatar
d4c160bbaf1301d
4 years ago

Re: PS5 credentials expired - how can I work out what my account email is?

Just to close the loop so anyone else who has a similar problem knows what happened.

According to EA support, my account was deleted. The first EA Support person claimed I deleted my EA account. The second person  I spoke to said it was because of inactivity.

Either way, because the account was deleted, I can never use that PSN ID again. It's my only PSN ID and I have no desire to make another one (as this is the account PS+ is associated with and where I have all the free items for the game).


I've basically been banned and I never did anything wrong other than not play for a while. Very disappointing result.

2 Replies

  • bartbj's avatar
    bartbj
    4 years ago

    I have the exact same issue, and its really frustrating. 

  • unopiece's avatar
    unopiece
    3 years ago

    Man that’s ridiculous, I’ve never even played the game before. This isn’t a “I haven’t played in a long time” this is a “I’ve never even downloaded the game before”

    how can the log in credentials be expired or my account deleted if I never used one.

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