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Skinsuitx's avatar
Skinsuitx
Rising Newcomer
2 years ago

Account stuck/broken after Cross progression?

Hi,
This happened over a week ago
I have a problem with my account after cross progression tried to merge my PSN account and Steam account

My game froze in the middle of a match, when I tried to reconnect I was greeted with the cross progression pop up in, after login screen.
It showed me that my PSN account would be my "main" account (played in seasons 1-3), so I happily pressed continue
After waiting for the merge to complete, I tried to login and got the Error: Disconnected, data mismatch detected
My account is now stuck in this error, I can't login on PC, but I can login on PSN

PSN shows my Steam accounts progress, all currencies are -99999 (flashing) and I can only access the stats/store page
I haven't played any games on PSN after the merge, just in case, to not mess it up more
My Steam account is lvl 47
PSN account should be around 380 - 400lvl

My friends got the Cross progression pop up "normally" when booting up the game and logging in, I'm not sure if that matters but I've tried to narrow the cause down anyway I can.

Is there a possibility to do a "roll back" to the point when my accounts data was fine and try to merge it again, or is my PSN account gone forever?

cross-progression

1 Reply

  • Spas_MoTo's avatar
    Spas_MoTo
    2 years ago

    The exact same thing happened to my account, too, in the exact same way. Support is giving no solution so far. After 4 years of gaming put in this account and a lot of money, now I can't even use it, because of cross progression.