all party members must reach level 10 error

@tronlegacy001 

Thank you for giving that a shot. 

It may be an actual connection issue in that case. Did you also have the chance to try changing your DNS to see if that helps? 

/Kent

yes.Also tried putting google dns didnt work.

@tronlegacy001 

Got it, thanks!

What happens if you try setting up a Clean Boot on your PC before launching Apex Legends? If there's anything else running in the background that could be blocking the connection that might help to get around it. 

You can find more information on how to set up a Clean Boot over at the EA Help website. Please let me know how that goes once you're able to give it a shot. Thanks!

/Kent

The clean boot worked didnt see that problem after that.Thanks

@tronlegacy001 

Good to hear! Thanks for following up and letting me know it helped. 🙌

/Kent

@EA_Kent 

I tried the dns servers fix, and I've verified the game files probably 20-30 times at this point. but I will have finished a ranked game and in the lobby the ready button is grayed out and says "all party members must reach level 10" then when game is restarted it gives the infinite loading circle and never does anything. I've run connection checks on steam ea with my isp and it all is pristine. The only thing that I've found that fixes it is completely reinstalling the game everytime and with it happening at least one or two times a week that ends up taking a lot of time uninstalling and reinstalling. any ideas?

Hi @H2OPeach, 

Would you mind sharing a DxDiag when you've got the chance? For more info on how to pull one up check out the EA Help website. 

Once you have the text file please attach it to this thread. Thanks! 

Dxdiag complete 

I am having issues as well. I can play but when I try playing with friends they join me and it says they’re level 1, when they actually arent. And it isn’t letting me play ranked with friends.