Hello! Ever since the last update, which was released yesterday, on June 3rd, Apex Legends has started freezing my whole PC after like 5-10 minutes of playing. I’ve already tried to uninstall, reinstall and repair the game but no luck — it keeps freezing my PC. It’s literally impossible to play Apex Legends right now without hard resetting everything… Is there anything I can do to fix this issue? I just want to play Apex Legends, cmon :(
Same problem here, I have an internet cafe with 40 units PC with i5 gen 14 and rtx 4060 specs. Since the update 2 weeks ago, apex suddenly crashed, I have no idea, our solution is to suggest customers to play other games like valorant, etc.
What a thing!
I've been struggling for the past two weeks, unable to play APEX!
I can't believe that simply turning off the Wi-Fi module solved the problem!
This is a divine answer.
Thank you.
You’ve saved my APEX
This also just started happening to me as well. Only started happening on Thursday for me but I was at work all week so I’m not sure how long it’s been an issue. Rtx 4080 R9 7900x3D. All drivers are up to date. I rolled back the GPU driver today thinking it would help but it did not. It freezes my whole pc and I must go into recovery mode. I’ve been losing my mind trying to find out why and finally stumbled upon this thread.
THANK YOU SO MUCH !!! this actually helped me and im back to playing, i appreciate you <3
I recently started having this problem as well and have been searching everywhere for fixes. Seeing people say that the PSU maybe a problem it may be our hardware but this is the only game that crashes my pc? There is currently a bug for Windows 11 users from the recent update
But I'm on windows 10 so I thought maybe this could also be a problem so I uninstalled the recent windows update and tried someone's method above which was to turn off your wifi adapter and turn off virus and threat protection.
It worked I no longer crashed in the lobby and was able to play for about a hour+ so hopefully this method works for you!
Hi there! I ran into the same issue and finally managed to fix it, so I’ll share what worked for me. It may not apply to everyone, but I hope it helps.
①Use Event Viewer.
After Apex froze several times, I opened Event Viewer and looked at the logs from the past hour. I searched for the source with the most error entries. In my case, it was rt640x64. The error message read:
“Realtek Gaming GbE Family Controller has a Hardware IO error.”
②Disable or scan for hardware changes in Device Manager.
In Device Manager, I disabled the Realtek Gaming GbE Family Controller or ran a “Scan for hardware changes.” (For some reason, choosing the scan option made the driver disappear from Device Manager.)
③Launch Apex.
After that, Apex ran without any problems.
Your situation might not be exactly the same, but checking Event Viewer can help pinpoint what’s causing the issue, so give it a try.
Good luck!
Note: The above was originally written in Japanese and translated using GPT, so some terminology might not be perfectly precise. Still, I hope it’s useful!
Hello friends, I can offer the following solution for NVIDIA graphics card owners. I have a 4070Ti Super. While playing a game, my computer would freeze and the game would close. Then I uninstalled my graphics card driver with Display Driver Uninstaller and switched to the Game Ready 576.28 driver.
I did not encounter any problems. My "Optimize games" option is disabled.
Also, in another topic, a friend who owns a 4090 said the following solution. He wrote that he installed the latest version and disabled the "Optimize games" option in the Settings and did not see any problems.
Also having this issue on windows version. Graphics card is all updated, no overlays, verified steam game files 100%, uninstalled, reinstalled, same issue.
I boot up Apex, hit continue to log in, loads up super slow, gets to the main lobby and within 30sec freezes the entire computer. No other games are doing this to my PC....
Edition Windows 10 Pro
OS Build 19045.5965
I've also disabled my wifi adapter and updated GCC control drivers and SO FAR i've been playing for a few hours and have not crashed. Im even playing with my discord and a twitch stream on another monitor so hopefully its fixed. I don't know what the exact fix was but it's one of the things i listed i think
I update my cpu drivers, my ssd firmware, re installed the game on the steam launcher, played without discord or any browsers open and I have gotten through 3 matches so far. Im gonna play some more and see how it goes but hopefully something i did fixed it.
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