Forum Discussion

Cizjut's avatar
Cizjut
7 years ago

CONNECTION TIMED OUT STILL HAPPENING

WHEN IS THIS GETTING FIXED WHEN WHEN THE LAST PATCH DID NOTHING. OPENING THE PORTS DOES NOTHING. FIREWALL DOES NOTHING. CHANGING SERVERS DOES NOTHING. WHEN ARE YOU FIXING THIS. WHEN. GIVE AN ETA. ...
EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
7 years ago

Sorry to hear that you are having issues @Cizjut.

Can I ask if you have a mobile phone would you mind setting it up as a hot spot and see if you can connect using it? This would help rule out a possible network or router issue.


The more info we have the better we can help and if you wouldn't mind trying the above that would be great.

You can also try the steps in this help article: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

If you run the UO Trace we can take a look at how your data is being routed.

Darko

  • Cizjut's avatar
    Cizjut
    7 years ago
    I'm into it, hold on
    Also let me know if you need my specs and such
  • Cizjut's avatar
    Cizjut
    7 years ago

    Here ya go @EA_Darko 

    What i've tried so far

    Opening the ports

    Whitelisting in the windows firewall

    Run as admin, both Origin and AL

    Setting my boot cores to 4, even though i have an i7 but whatever (reverted it already)

    Latest drivers up to date, both network and video ones

    DNS to 8.8.8.8 and 8.8.4.4

    Burning some incense, forbidden chanticles to the Connection Gods

    Praying to Miyamoto San

    Installed latest AL patch

    Also worth saying that Titanfall 2 is also having issues now, whereas I used to play everyday. Got a friend in the city whos having the same issue. Thanks for answering, ASK FOR WHAT YOU NEED. I WANT TO PLAY. WE ALL WANT TO. 

    • EA_Blueberry's avatar
      EA_Blueberry
      Icon for Community Manager rankCommunity Manager
      7 years ago

      @Cizjut 

      Can you try a clean boot for me real quick to see if it could be a program running in the background causing the timeout?
      https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/

      Once your PC loads up immediately right-click on Apex Legends from your desktop and select "Troubleshoot Compatibility." Then right-click on the the shortcut and run it as administrator. 

      Let us know if that helps.

      • Dlambert1986's avatar
        Dlambert1986
        7 years ago

        Same here Xbox one x user name:VIOLENT TEXAN4. Please help

About Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.37,937 PostsLatest Activity: 4 hours ago