Forum Discussion

BlackPouncer8's avatar
4 years ago

Extremely high ping on Singapore (350+)

Hi

I play from Australia and since the q for Sydney servers are usually long especially at the times i play, i have been playing on singapore server for for the past year or so with 100-150 ping. However, recently i have been hit with very high ping on singapore (350+) despite the "datacenter" saying that i only have 100 ping. I would get luck at times and have my old ping but those instances have been rare. I did a tracert to Singapore 1 and here is the result. I tried changing DNS and portforwarding with no results also. Someone please help me with this issue as i am on the verge of uninstalling. 

Tracing route to 72.5.161.228 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192-168-1-1.tpgi.com.au [192.168.1.1]
2 7 ms 9 ms 7 ms 10.20.26.64
3 12 ms 14 ms 14 ms syd-gls-har-int1-hu0-3-0-3.tpgi.com.au [203.221.3.67]
4 * * * Request timed out.
5 175 ms 183 ms 181 ms tata.sjc03.atlas.cogentco.com [154.54.12.142]
6 341 ms 338 ms 340 ms if-ae-26-2.tcore2.sv1-santaclara.as6453.net [209.58.86.36]
7 273 ms 274 ms 274 ms if-et-5-7.hcore1.kv8-chiba.as6453.net [209.58.86.19]
8 355 ms 338 ms 338 ms if-ae-23-2.tcore1.tv2-tokyo.as6453.net [180.87.180.12]
9 352 ms 340 ms 338 ms if-ae-44-2.tcore1.svq-singapore.as6453.net [120.29.215.102]
10 333 ms 329 ms 330 ms 120.29.215.46
11 330 ms 329 ms 330 ms border1.xe-1-0-1.bbnet2.sin001.pnap.net [202.58.8.72]
12 331 ms 331 ms 331 ms edge1.ae1-edgenet.sin003.pnap.net [202.58.9.14]
13 332 ms 330 ms 331 ms 202.58.10.194
14 331 ms 331 ms 330 ms 72.5.161.228

Trace complete.

2 Replies

  • @BlackPouncer8  For most of the network issues, that we are seeing it's network hubs that you are getting routed to are having issues.

    Inside the red box are potential server hubs that keep sending your data to the end destination and in this case our server. If one of those servers hubs has an issue with being overworked or cant handle the data it will reflect on your connection to us and in-game (bad ping, loss of connections, data loss and so on). This is outside of our domain and control as we don't control how your data get sent to us only that our system accepts it. Recommend talking to ISP that you are having network issues with bad routing. 

    My great paint skills.

    /Atic