5 years ago
Game skips/lags
Hey ever since the last update my game has been skipping even in the Home Screen. I believe it the HD texture has been making my game lag skip ever since last week update came out. Anything I can do ...
It is store in my ps5 hard drive.
I also tried going back and playing on my ps4 and it was doing it also. And that is stored on a external hard drive.
If it's happening on both consoles I wonder if it's actually a network issue of some kind. Can we try out some connection troubleshooting to see if that helps at all?
When you've got the chance I'd recommend starting off with the basic connectivity troubleshooting steps from the EA Help website to see how that goes. If you're still seeing the same lag or stuttering after that check out the PlayStation-specific steps as well.
Let me know how that goes once you've had the chance to give it a shot. Thanks!
/Kent
Yeah I’ll give it a try when I get home. The weird thing is that when I am in the Home Screen my screen freezers(skips) consistently. When I delete the game and redownload it. I can play just fine for the first two games while the HD texture is still downloading. As soon as it hits 100% on download it starts doing it again. And I have done this multiple times. I saw online multiple ppl had this problem last year but nothing so far this year. Thank you for responding back.
Hey Kent I tried some of the troubleshooting suggestions but nothing helped. I tried uploading a video but it says unsupported extension type. But the game freezes every three seconds in the Home Screen, when I’m picking a character and while I’m playing in a match.