I got a false ban
Hello, I used to play apex since 2021 till 2023 and I stoped playing it for some years and when I downloaded it this last week it says that my got got disabled and my Ea account say I got a ban in (march 31,2025) I didn’t even had the game that date how do you got a ban without playing and on the same date my FC 25 got a login problem that my email wasn’t in the game but I managed to fix it maybe an AI thing idk ,so I believe Apex had the same problem but I wasn’t playing it so I didn’t it and non of my cases were fixed so I hope you can help me , Thank you
zizorro5 Sadly, banned accounts cannot be handled on the forums as that can only be handled by the EA TOS Team.
> EA Help | Get information about EA Account locks, bans, and suspensions
If your EA Account is hacked and you need help recovering it, you would need to contact EA Support.> EA Help | What to do if your EA Account has been hacked
If its been a while since you had last played or had used EA's services, your EA Account may had been temporarily disabled. You would need to contact EA Support in order to reactive your EA Account, (note: reactivating your EA Account will not remove any active bans or suspensions).
> EA Help | How to get back into your EA Account
