I have no idea how to prove my innocence.
I was banned after getting one kill and then being eliminated in a ranked match. EA's official personal data flagged it as a "competitive advantage," but I can't see any advantage at all. I suspect m...
Forum Discussion
Debiiro_ff Unfortunately, banned accounts cannot be handled on the forums as that can only be handled by the EA TOS Team.
> EA Help | Get information about EA Account locks, bans, and suspensions
If you are still needing help with recovering your hacked EA Account, you would need to contact EA Support:
Hello, I have attempted to contact the TOS team via email three times already. I used the data downloaded from the EA official website, but it still failed to convince the TOS team. After studying the user agreement, I found that apart from the abnormal IP login that was not done by me, I did not violate any rules. My account was banned, and I am unable to retrieve the stats from my most recent match to prove my innocence. However, I do remember my last match—I was using Lifeline on Broken Moon, equipped with a Triple Take at Atmosphere Station. I only got one kill and was eliminated by a second squad. My damage was between 300 and 500. I did not exploit any bugs or use any unfair methods. I am genuinely confused. If the personal data downloaded from the EA website cannot prove my innocence, is there any other way to validate my account?
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