I have no idea how to prove my innocence.
I was banned after getting one kill and then being eliminated in a ranked match. EA's official personal data flagged it as a "competitive advantage," but I can't see any advantage at all. I suspect m...
Forum Discussion
My stolen account has already had its password changed through customer service, but the game ban cannot be recognized by the TOS team. If possible, I kindly ask for your help in reaching out to the team. I really don’t know what to do. I don’t want to give up on a game that has accompanied me for four or five years; otherwise, I wouldn’t keep seeking help.
Debiiro_ff I'm afraid I won't be able to reach out to the team on your behalf, and if you had already contacted the EA TOS Team 3 times and were told to, "not expect anything further", then sadly that does mean that the ban will be upheld.
Note: I do not work for EA or for Respawn.
Is there really no other way to resolve this wrongful ban?
Isn't this too cruel for a truly innocent player?
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- EA_Blueberry7 years ago
Community Manager
