Forum Discussion

Newcomer

2 days ago

loading apex by ea app causes admin error to appear

game was working and loading fine not even 12 hours ago, loaded into ea today to be hit with this message. i have tried putting everything to admin permissions, reinstalling the game, making sure all...

Community Manager

2 days ago

Hi LidsTTV,

Sorry to hear Apex suddenly stopped launching after working normally earlier. I can understand how frustrating it is to keep getting the permissions prompt only to have the launch fail right after.

Since you’ve already reinstalled the game, checked for updates, and tried running everything as administrator, please also try:

Clear the EA app cache using App Recovery.
Use the Repair option for Apex Legends in the EA app.
Fully close the EA app and EA Background Service in Task Manager, then restart the EA app and try again.
Restart your PC after completing those steps.

Thanks for your patience, and hopefully one of these steps gets Apex launching normally again.