Forum Discussion

66kcal's avatar
2 years ago
Solved

My account has been reset.

"I played a game around 3:00 PM Korean time on April 3, 2024, and turned it off. When I logged back into the game around 8:00 PM, my account was reset to level 1, and all my items and pr...
  • EA_Mako's avatar
    EA_Mako
    2 years ago
    Hi @66kcal, this should be all set to check again on your end.

    Next time you're able to log into Apex, please take another look and let me know if you're still missing content.

    Just a reminder that this will essentially put your account back to its state directly before that issue on April 2nd, so if you've played since then that progress would be lost, however you should be seeing everything else show back up.

    Let me know how that looks once you're able, thanks!