My son's account
When I changed my phone I lost my son's account since it was linked to my old email address and phone number. I have a screenshot of his character and would like to find a way to transfer the accoun...
Forum Discussion
Makes sense, but how do I regain access to my old account?
[Part 2]:
If you have a linked platform account, (shown below), you can also sign in by logging into that platform account when contacting EA Support:
Note: If you do have a linked platform account and you try to sign into your EA Account here: My EA Account | Sign In to update your email address yourself, just know that it does require an email, (or a 2-step code), for verification:
If you do have 2-step verification turned on, (and you also have access to the codes it generates), you can go ahead and log into your EA Account [here] by signing in with your linked platform account, and then you can update your email address yourself.
Community Highlights
- EA_Blueberry7 years ago
Community Manager
