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EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

Re: false ban

@Skilet-jo2 

What does the status of your case say? Disputes can take a few days to get a response to.

4 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @Skilet-jo2 

    That means your case is awaiting review. ToS will perform their investigation as soon as possible and email you with the results.

  • dltmdals3568's avatar
    dltmdals3568
    Seasoned Traveler
    2 years ago

    @EA_Aljo When will I finish?
    I wrote my case on June 10th and it's still "In Progress" and there's no update after July 11th.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @Kor_Envyyy 

    Please open a case with an advisor here so they can make sure your dispute gets sent to Terms of Service.