Forum Discussion

Re: never received my apex coins

more proof

3 Replies

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    3 years ago
    Hey @2vc326p2s05k,

    I had to remove some of your images since this is a public forum and you shared your email address (Which is never a good thing to do), and we're not able to help with missing content on the forums. You need to reach out to our live support team via the following link:

    https://help.ea.com/en/contact-us/

    They can help you with your missing coins.
  • Ale830's avatar
    Ale830
    3 years ago

    I am trying to get my apex coins that I purchased but it hard to talk with someone that can help me I submitted a email and it taking way to long 

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    3 years ago
    Hey @Ale830,

    If you follow the support link, once you've picked your product and platform, try selecting different problem categories. You should get the option to chat eventually. There's a few under "Orders" or "Manage my account" that consistently give me the option to start a chat. It does tend to go faster than emails do.