Forum Discussion

No_u696969's avatar
No_u696969
5 years ago

Rewards wont show up

I linked my twitch and ea fine but when i linked them i claimed a reward on prime gaming and it wont transfer to my account i dont understand what is happening

[CM - moved this over to the Apex Legends board]

1 Reply

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey @No_u696969,

    If you've restarted your game since claiming that bundle and you're still not seeing it appear in Apex, please reach out to an advisor so they can take a look at the account for you.

    You can contact one through these steps, or if you prefer you can also speak with them over Twitter or Facebook instead.