EA WHY AM I BANNED :(

Unbanned this man and fix yall freaking game 

@EA WE NEED THIS RESOLVED

BRO I PAID $70 PLUS TAX FOR THIS GAME AND IM BANNED. WHY THE HELL AM I BANNED! CAN I PLEASE GET AN ANSWER WHY IM BANNED!! IM SO UPSET

Your banned for game enhancement on PC steam and your clean 100% ? welcome to the club take a look on X & Reddit

I wish they would reply to my support ticket. Been waiting 3 days now.

Hi Noktru​,

I hear you. If you've already popped in an appeal through the web form, then you've done the right thing and just need to keep an eye on your email. The TOS team handles each appeal on a case-by-case basis; some take longer than others as a result. It may take some time, but they will send you a response as soon as they can once their investigation is done. 

If it's taking more than 10 business days, without an email from the address: mailto:noreply@ea.com. The support team won't have any insights or updates they can share about your ban appeal, but they may be able to check in on it, purely to confirm if it is with the Terms of Service team to give you some peace of mind that it did reach the right team. 

- EA_Lanna

Welcome to the club, prepere yourself for 2-3 weeks of reappealing, with a slim chcance to get unbanned without any explenations. And a chance to get another random ban after that. First response would be automated refusal, also do not try to find one and only cause, there most likely isnt one but a few of those.

Uses exploits, acts like it's nothing "cuz everyone use it" , get's banned, crying on forums. **bleep** 

Worth ? 

Hello, I’ve run into the same issue. The dear TOS department keeps rejecting my tickets, but I’m not even submitting appeals since my ban has already disappeared from the EA Help website. I’ve been asking them why the ban no longer appears, whether I’m actually still banned, and whether my ticket #225253043 (submitted on October 14th) is still being worked on, yet I’ve never received a real answer. I suspect that EA’s specialists are simply ignoring my messages and rejecting them automatically.  You mentioned that support should be able to check the ticket, but in the online chat they told me it had already been answered, although I believe the “specialist” just mistook a manager’s note for a final response. Please clarify whether the support team is still working on ticket #225253043 and what I can do besides joining the collective lawsuit against EA.